Terms of service

Introduction

Welcome to THE KEFI HOUSE website (“the Site,” “we,” “us,” or “our”). We provide this site as a service to our customers. Please read the following terms of service (“Terms”) as they govern your use of our site.

By using this Site, you agree to follow and be bound by these Terms. THE KEFI HOUSE reserves the right to modify these Terms at any time without prior notice. Please review this page periodically for any updates. Continued use of the site implies full acceptance of our service Terms.


Usage Restrictions

All content on THE KEFI HOUSE website—visuals, text, audio, and video clips—is protected by copyright and other intellectual property rights.

You are welcome to share our content with appropriate credit, i.e., tag @thekefihouse.in and link back to our site.

Your use of any information or materials on this site is entirely at your own risk. It is your responsibility to ensure that any products, services, or information meet your specific requirements.

Unauthorized use of this site may lead to claims for damages and/or be considered a criminal offense. Use of this site is governed by the laws of India and relevant regulatory authorities.


Description of Service

THE KEFI HOUSE is a designer, manufacturer, and retailer of premium goods. Our products are crafted primarily using natural fibers and are handmade to ensure quality and uniqueness.


Notice

We may contact you with service-related or promotional communications through postal mail, email, or site notifications using the contact information you’ve provided.


Pricing Policy

Prices listed on our website are exclusive of customs duties for international orders and any bank transaction fees related to currency conversion.

We reserve the right to update product prices and shipping fees without prior notice.

We make every effort to represent our products accurately. However, variations in style, color, size, shape, and finish may occur.

If you're unsatisfied with a product, please refer to our Shipping & Returns policy for guidance.


Cookies

Cookies are small files stored on your computer when you visit our site. They help us remember your preferences and usage patterns to provide a more personalized experience.

You can configure your browser to notify you when cookies are being used and choose to accept or decline them.


Gift Card Terms

  • THE KEFI HOUSE gift cards are redeemable only at www.thekefihouse.in.
  • Only one gift card may be used per order. Gift cards cannot be combined with discount codes.
  • Unused balance will be forfeited and cannot be refunded or transferred.
  • Each gift card is single-use only.
  • Expired or unused gift cards will not be reissued or extended.
  • Gift cards cannot be used to purchase another gift card.
  • Once purchased, recipient details cannot be changed.
  • If your order exceeds the gift card value, the balance must be paid via another payment method.
  • Gift cards cannot be resold or reloaded.
  • You are solely responsible for maintaining the confidentiality of the gift card code.
  • We are not liable for any misuse due to loss or disclosure of the card code.
  • Gift cards are subject to RBI regulations. We may be required to share purchase and transaction details with regulatory authorities.
  • We reserve the right to refuse or cancel gift cards or orders in cases of suspected fraud or misuse.

Contact Us

If you have questions or suggestions regarding our privacy or usage standards, please contact us at:

Email: connect.thekefihouse@gmail.com